A while ago, we spoke extensively on how much our customer care team means to us and how they help us build a strong connection with our customers. Well, we’ve decided to flip the switch a little. Instead of focusing on our customer care, we turn the focus on our SwapStars and how they interact with us.
At Kaoshi Network, our motto is ‘Your money, your decision.’ Let’s explore what this means for a special type of customer: THE POSTERS. These are Kaoshi Network customers who want to send money from Africa to the diaspora. They are called Posters because they “post” or create offers from Africa that can be matched from the Diaspora. (will make sense to link the article that describes this here).
What does the “Poster” side of Kaoshi Network look like you may ask?
- Sign in or Sign up for an account
- Specify the amount to be sent and destination of funds
- Wait for a match
- Complete a secure transaction.
For more in-depth explanation check out the step-by-step guide on how to post an offer on Kaoshi Network
In this article, we’ll explore how Posters benefit from our services, drawing on real testimonials and reviews. You will have the opportunity to see us through the eyes of our posters. So, let’s dive into some real-life experiences of our cherished Posters.
At Kaoshi Network, we not only aim to achieve customer satisfaction, but we also ensure that the platform is super helpful and useful to our users. Let’s take Mrs A for example, a Nigerian woman who wanted to send funds from Nigeria to her loved one in the United States through Kaoshi Network. Mrs A highlights that although it may have been challenging for her at first, Kaoshi Network’s excellent customer service came through to save the day. She also talks about our accuracy and this is something we pride ourselves on; not just to do it in quick time, but to get it right. This is why at Kaoshi Network, we have one of the fastest responses, resolution times and accuracy.
Adeniyi, another customer, used Kaoshi Network to make remittances from the motherland to the diaspora. Typically as we know remittances in this case range from paying bills, to bulk purchase, to sending allowances. He was not only satisfied by the service but also likened it to the old stock exchange system where people placed bids, and everyone went back happy. Added to good customer care, we solve your problem. We make sure that we greatly reduce the wait time. He also points out the ease Kaoshi Networks gives him by making the whole process virtual. We not only solved the problem, but we also made Adeniyi happy in the process.
“The Kaoshi I used, the Kaoshi I want to use” — This SwapStar performed his first transaction on Kaoshi Network and was instantly blown away. At Kaoshi, added to pristine customer service, we ensure that the security of your transactions is top notch. So, if you wish to send money from Africa to the diaspora, you’re not only met with a warm welcome, but you also have an easy, secure platform to perform your transactions. Our posters are not just customers, they are a core part of what we do and offer. Our Co-founder also walked her through the entire process patiently. Not every day you get to see that eh?
Just before we wrap it up, we would love to go over the benefits of being a Poster on Kaoshi Network so you don’t miss out on all we have for you.
- We charge you the cheapest transaction fees than in the fintech market
- Transactions are fast and easy
- Excellent and personalized customer support
- Safe and secure transactions from initiation to completion.
The poster side of Kaoshi Network is a customer base that is part of our heart, and to ensure that it keeps on beating, we look after them just like they look after us. Whether it is account opening or foreign transactions or just navigating the website, we have set it up for you to enjoy. Remember, it is “your money, your decision”, we’re just here to facilitate it. Kaoshi Network, at your service. So, what are you waiting for? You too can be a poster today, all you need to do is Sign up for an account and enjoy a world without hassles in cross-border money transfers.
